Our Service Reviews
I have used Adeedo four times now and they are the absolute best. They book quick, convenient appointments, communicate extremely well about their timing, and provide excellent and skilled service. Everyone I have meet or spoken to from Adeedo has been ...friendly, knowledgable and helpful. Karo helped us out today and he was fantastic!
Min Ukani came out and took care of my leaking water heater. He was very professional and knew exactly what to do. Very knowledgeable. Now I wouldn’t use anyone but him!!
Min came to fix our plumbing late night he was very professional and helpful so happy with his service Thank you min
Min did a quick and efficient job replacing our garbage disposal.
We highly recommend Min for all services within his portfolio. He’s a terrific technician. He solved a really vexing problem with great professionalism. We will be asking for him specifically next time we have a problem.
I was a bit concerned that Adeedo - which apparently has acquired General Heating & Air Conditioning, our "go to" hvac company for many years - would not live up to our expectations. But Rodney, who provided our annual hvac checkup, was friendly, ...professional, efficient and knowledgable. I won't hesitate to continue our relationship with Adeedo for our hvac needs as a result. Highly recommended.
Adam was extremely professional and knowledgeable. He did an excellent job and I will recommend Adeedo to anyone that has an a/c issue. Nice job Adam!
Alex E. was so helpful by explaining the problem and then he cleaned up afterwards. I had a coupon to fix my non-draining bathroom sink. As it turned out there were also two leaks. The job was too expensive so I ask him to only fix the draining ...problem. He tells me he cannot leave without fixing the leaks because it would look bad for the company. He asked me to name a price and he accepted it. Unbelievable! I also need to add that recently I spent $18,000 with this company and they were appreciative. I really like this company.
Always GREAT service and very nice people!!!!
Rodney was very detailed in his inspection, and explained what he was doing and what needed to be fixed,. My husband was very pleased and we would like or recommend that he always be sent to our home for service. Great job👍 Armida & James Roberts
Tech Rodney was a pleasure to have in my home. He did a great job and answered all my questions
We've used Paster Plumbing and now Adeedo for around 15 years and they've always been very responsive, usually with same day service whether it's a plumbing or water heater issue. The price has always been the quoted amount so we haven't had any issues ...with pricing either.
Very pleased with Jose Vs service. Got the job done professionally and personably! We’ve been calling company for years and will continue to call whenever disaster strikes!!!
0716/20 Art Ramos from Adeedo came to check on our Air Conditioner Art was very professional and very knowledgeable he explained what repairs were needed and explained all procedures to keep our Air Conditioner working properly and efficient I high ...recommend Adeedo what really impressed me is how Art was compliant due to the Covid-19 thank you Art and Adeedo. Robert Nava
We had a major water issue over Passover/Easter. The plumber arrived almost immediately, fixed the gushing toilet, and identified the larger issue of pressure in our pipes. He was very courteous and professional and all this in the middle of a pandemic.
I had a bad experience with local pro plumbers which they made me believe they were going to deliver on the promise of $49 for main line open And when the driver came the price went up to 120 bucks in no time but with Adeedo plumer Came by on time and ...And went right to work and deliver on the promise of $53 cleaning up my main line couldn’t be more happier and I will recommend them to all my friends and family I know times are hard and people need to have more compassion about senior citizen And the people that are out of work not to put them through so much when they are on fixed income. Thanks For all your help
Always have had great service with this company & Sewer! I’ve never meet someone more professional than, Not to mention all the techs there work very hard and get the job done right and on time. Would HIGHLY recommend
They came out for an air conditioner service. Good efficient, very nice technician. Seems everything is ok and we signed up for their 3 times a year service for a greatly reduced fee. good job!
Friendly and helpful. Valerie and Yony were both very helpful. Five stars to dispatch and service tech. Cleared my line quick and cleaned up the mess! Will recommend to friends and family.
great service!!! Erica and Amilcar are very good at what they do!!
Alan came to service our AC unit, and everything went great! He was thorough, explained how the unit was functioning - normal wear & tear vs issues we should be paying attention to. Service was quick and the customer service team was super friendly. ...Thanks Adeedo!
Tech (Andrew) came out ontime to maintain AC unit. Spent few minutes at outside unit and few in attic. Updated me with status and what he did. Very courteous and professional. Keep up the good work.
It’s been awhile but Ahmad Shakur was professional, prompt and did a terrific job. He wore shoe coverings, completely cleaned up before leaving and provided excellent service. I have come to expect nothing but superior work from the people representing ...Adeedo.
My technician, Mathew, was very informative and professional. He took the time to show me what parts needed to be replaced and explained what to expect with different repair options. This allowed me to make an educated decision on how to move forward. I ...appreciate the time he spent to do this.
Excellent from beginning to end spoke to Ms. Valerie she is a jewell. The technician Robert came out so professional and explained everything thing in layman’s terms. So impressed will call again for any other plumbing and heating service. They are the ...best. Thanks Again, Rebecca
Fraud alert: I received a call from a man who identified himself as "Santa Monica Heating and Air" and asked if I would like my A/C serviced. I don't have an A/C but we continued talking until we agreed to have a plumber come and clean my drains. I ...asked him when SM Heating and Air had added plumbing services and he said they now had plumbing services. I then asked him who owned SM Heating and Air and he said that it was Adeedo that would be coming to the house, that Adeedo had purchased some businesses and that it would be an Adeedo truck that would be in front of my house. We set a time for Sat. 10am-12noon. The technician never showed up and I made two calls to the phone number I had that went to the voicemail of Benjamin Pederson of Adeedo. I then called SM Heating and Air and they did not have a service call on the books. I then called Adeedo and they confirmed there was a service call and a technician would be to the house but they could not confirm a time. I found this incredible that not only had I been lied to and led to believe that Adeedo had purchased SM Heating and Air, I had also been lied to about a service time. Santa Monica Heating and Air is a thriving, long standing business and needs to be made aware that their name is being used to mislead people to book appointments under their name.
I’ll definitely call Adeedo again ! John the technician was friendly on time and got the job done efficiently . And everyone I talk to you on the phone and in person were friendly and very nice . You won’t be disappointed if you use this service .
The plumber Desi came out and gave great Professional Service I will definitely do much more business with a company with excelle nt and efficiently plumbers and staff. Thank you James Lovings
Min, the plumber, was excellent, both in his manner and his knowledge. Erica, in the office, was likewise, very professional and courteous.
Karla Ludwig in the office was knowledgable and very pleasant to deal with!! They are lucky to have her!
Min was just here and did a great job. He's professional, courteous, and obviously knows his trade. You have a great employee in him.
I had a good experience with Adeedo Plumbing. I had a broken shower valve. Spoke with Ashley she was very kind and very professional. Min went above and beyond to make sure I was happy with the service. Min also was kind and professional. I would ...recommend Adeedo for your plumbing needs.🌻
We contacted Adeedo because our air conditioning unit was not working. Our technician , Art, was very friendly, professional and knowledgeable. It took awhile to figure out the problem, but he switched out our old thermostat for a new one, problem solved.
To be honest I don't understand why this company gets so many 5 star reviews. The service people are generally very good, but anything you need to buy from them will be marked up 10 times the list price. We had a great family owned plumbing service we ...used for over 20 years and then Adeedo bought them. I needed a garbage disposal replaced last year and when he was done the bill was $750. I couldn't believe it! I look the unit up online and it cost $125!. Recently they offered me a cheap inspection of my air conditioners. I have a split unit in my studio and it needed to have the fan cleaned. I knew from past experience that just getting an expert to clean that long tubular fan brings the performance way up. The guy that came out had never even seen an air conditioner like that and would not clean the fan. Instead he added a new type of coolant to my unit, mixing it with the old style freon. Once he did that it was no where near as cool as before he messed with it. I asked for a quote on a replacement system and the quote was Ten thousand dollars. I looked the split unit up they were offering and it can be purchased for around fifteen hundred dollars! I've actually heard how people are pressured to get people to buy these new units at 10 times the actual price. The company is in the business of flipping new items as 10 times retail. Now I had to call the old local AC contractor I had used before and he was able to clean the fan and get the air flow back, but because the Adeedoo guy mixed the coolant he had to drain the coolant and replace it with the correct coolant at an added cost of $400. I will never let this company in my house again. I'm going to find a trustworthy local contractor who does not gouge the customer.
Sergio was efficient and professional. It was apparent that he has a lot of experience and uses his knowledge to insure a quality job.
Did all the work professionally and provided excellent information
Devin was very thorough in cleaning and checking our air conditioner and ducts for the special offer of $49. Our coolant was a little low but he measured the temperature and it was 52 degrees F. Our unit is working good.
Outstanding work by Lawrence making everthing work when he installed my shower fixtures.
I called in to get my HVAC checked before the heat really starts, after 2 failed appointments with another company I decided to call adeedo, Gloria was amazing in helping me get someone out the same day !!!! Right away I received a call my technician was ...on the way and she assured me the technician will be practicing social distancing, Alan came out and performed a 5 star maintenance while answering any concerns I had. I received a call from xio later that same day (amazing) making sure I was satisfied with my service and if there was anything else I needed help with which I did have some questions regarding replacement options that was recommended and she answered them efficiently. When I decide to go with The replacement I will definitely be calling Adeedo Again! Fast and Reliable!!!
Given the current pandemic we’ve been hesitant to let anyone into our home but with the weather warming up and knowing our A/C compressor is on the older side maintenance is essential. Adam was sent out for our service call. He came prepared masked, ...gloved and standing a comfortable distance away. He was very professional and appropriate- traits you can’t take for granted these days!
What exceptional service to book my appointment within 2 hours! Gloria is so pleasant and a great first representative of your company!
Adeedo is now our preferred service! Always the best price and service! Thank you!
Arthur was out to maintenance my Ac unit, he kept me informed on everything going on with my unit from how great I am maintaining it to recommendations I can do to keep my unit up and running. The technician was late which was a slight inconvenience ...however Xio kept me updated on when I can expect him in case I needed to run out and make some errands, she also called me after service to make sure they met our expectations. All around great service!
Sergio was very professional and fixed my problem right away on the Friday before a major holiday. He cleaned up the work area before leaving. I would recommend using this company again and having Sergio handle it.
Valerie their “ Happiness Concierge” Confirmed an emergency appointment for me and got me help the same day.. Thanks!
I had two other plumbers give quotes of $1500, site unseen. I contacted this company. Was scheduled and appointment within 24 hours. A little late because of scheduling problems (understandable). Sergio was dressed appropriately for safety with the ...covid-19 pandemic. He was completely honest, professional and offered some great upgrades to improve my water & plumbing issues. Highly suggest and definitely will rehire in the future. Thanks!!
The service was professional, expert, clean and courteous. My technician Min was the best I have had work on my home.
ASHLEY CALLED TO LET US KNOW THAT ALAN WOULD BE RUNNIG A LITTLE LATER THAN SCHEDULED. HE WAS PROFESSIONAL, TOOK CARE OF THE AIR CONDITIONING SERVICE. ASHLEY FOLLOWED UP WITH OUR RESPONSE OF SATISFACTION AFTER THE SERVICE CALL. ALL WAS WELL DONE.
Gloria was great in getting me an appointment in an emergency.
I doubt I’ve ever seen a company move so quickly to improve an ancient A/C - heating system providing discounts to keep their crew working threw this Covid-19 pandemic. I’m impressed. As a long term Adedoo customer, I can attest to the integrity ...they bring to the plumbing and A/C industry. Thank you, Adedoo!
I had a good tech named Mathew Estrada. He did a good job,
Alexis Espinoza was very helpful
Valerie was very helpful and super nice ! Kudos to her and the business!
We had a very positive experience. 1. We were informed by phone that the plumber was on his way. 2. The plumber was very professional in every way. 3. The problem was solved. 4. The price was very reasonable. If we have any other problems, we will ...certainly contact Adeedo! again. Thank you very much for the excellent service.
Sergio - and Adeedo - were absolute champions for us this morning. Sergio arrived during the appointed window, came with all of his own PPE (which is certainly a big concern of ours during Stay-at-Home orders), and went straight to work. He very quickly ...understood our kitchen faucet situation and made a few exceptionally timely suggestions for hardware to replace - namely one piece that literally snapped after we agreed to replace it. He's extremely knowledgeable, honest, and kind. It's difficult work and not only did he make it look easy but he did so with a positive attitude in unpleasant conditions (including helping us navigate the literal maze of shared pipes in our condo building). We had been loyal clients of Morganized Plumbing, but they merged with Adeedo and have clearly maintained quality and integrity. Thank you, Sergio and Adeedo!
I wanted a tankless water heater installed. Your technition, Eugene, came out to give me an estimate. The location was in an outside closet which before the Northridge earthquake housed a tank water heater and water softener. The place was a mess of ...copper piping and valving going everywhich way to two major areas of our home. I had purchased a Rinnai outdoor heater. Eugene pointed out the area was not compatible with an outdoor unit ;so, I had to order a replacement indoor unit. The installation of the Rinnai V75i with piping, venting and valving was beautifully and professionally accomplished!!!
Sergio, our tech, did a terrific job! He worked tirelessly to find the issue with our drain and was thorough in repairing it. He found another issue with our water pressure and made some recommendations about fixing it going forward so we don't burst ...our 60 year old pipes! He did a great job, was friendly, and made the experience as easy as possible. Would highly recommend!
Valarie was very good and was on top of all My requests, she was quick to address my needs . Alfonzo was a great technician and quickly look over my water heater and maded all the adjustments beeded to get my water heater up and running. I was able to ...get up to hot water again this morning. Thanks Adeedo
The Adeedo service person, Adam, was friendly, helpful, and professional. We will phone Adeedo when we need plumbing, heating, or AC service again.
The plumber did an excellent job in explaining the work required. He also did an excellent job
Min did a great job!
My first appointment was cancelled after the scheduled time. A new appointment was scheduled 2 days later, but the technician did not show up during the scheduled time. As I phoned, I was put on hold for quite a long time twice, and became more and more ...frustrated. I have been a longterm customer for many years and assumed after not making the first appointment that they would place me first on the rescheduled appointment, but that was not the case. This was not at all professional or responsive, very disappointing.
This company always does great work. Workers are prompt, efficient, and courteous.
Great service, Great technician-Rodrigo Melgoza. Quickly and efficiently he repaired the issue of no hot water in my bathroom shower and another issue of a running toilet, same bathroom. I am a very happy customer. He made sure that he kept me ...abreast of what he was doing and that I understood everything that was going on with the repairs. Rodrigo is very professional and considerate. Before starting the repairs he made sure that he had on all of the PPE(Personal Protective Equipment) required/necessary for the job.
Very happy with the service. Thank you again
I called adeedo on Thursday and from the office to the technician the best service I ever had thank you Jamie for taking care of my problem will only call adeedo not only a great technician but a great guy will never call anyone else
I am really impressed about this company , they explained everything really good came a the time and did the follow up, John explained what the options were at the time of the service and today I got a follow up call from a customer service (Érica) that ...make me feel and reassure that your company goes above and beyond my expectations
Showed up early, honored the price, fixed the problem and made valid recommendations.
Larry Suazo from Adeedo was so good and so honest and did such a great job at our house. I highly recommend Adeedo for their terrific service. Very professional
Very happy with this service.have used on multiple occasions.
Great service. Pleasant technicians, very capable. Cleaned up afterwards. I will use then again.
Yoni was our technician...he was excellent...in addition to fixing our plumbing problem...he was totally neat, cleaned up everything...and was incredibly polite...I highly recommend Adeedo and Yoni
Yony Vasquez once again did a great job. I always ask for him when I can.
Adam did a great job.
I’m very pleased with the service. Adam was very professional and respectful of “social distancing.” He did his job in an efficient manner. I also appreciate him taking the time to explain everything in detail.
We have used Adeedo on a regular basis and recently requested a service technician for an installation. Valerie in Customer service and all customer service personnel are always very helpful and polite. Our technician, Cole, was also very helpful. He ...explained everything, completed the work in a timely and thorough manner and left the wokrk area clean. Will definitely continue calling Adeedo when we need plumbing services.
I've exclusively used Adeedo for any plumbing needs over the last 18 years. Their work is always top notch and they stand behind their work. I had a great deal of work done recently and felt the price was fair for the amount of work done. Robert and ...Yony kept me updated throughout the project and coordinated around my work schedule. The onsite crew was very responsive to both my questions and requests. I highly recommend Adeedo.
Nim was very nice and courteous. He knows his craft and very professional. He is an asset to the company
Cole was professional and easy to work with. Thank you!
Jonathan came by promptly at the top of the hour within the 4-6pm window they allowed for. Wasting no time he quickly investigated our plumbing problem and was able to resolve our clog within 60 minutes! Very pleased with his prompt, professional service ...today. Keep up the great work!
Super nice, polite, and informative.
Very good communication, on time, professional service.
Efran responded very quickly and professionally to our sewer/plumbing repair. His workers Marcos and Luna did a fantastic job digging a 7’ hole, repairing a faulty coupler and installing a new connection to correct a previous sewer line installation. ...Great job. Quick and professional within three hrs. Would definitely call them again and ask for Efran.
Adeedo! has consistently delivered awesome service from dispatch to the technicians. Min was professional, and ready to answer questions regarding the issue and service.
We are completely satisfied with Adeedo's service. Their technician Jonathan was knowledgeable, very hardworking, efficient, and he solved our problem completely. Thank you very much Jonathan! Thank you very much Gloria. Thank you all also for keeping ...us informed when your technician would arrive to get the job done.
Great service! Roland provided explanations of what was going on with my plumbing issues and also the best course of action to solve the problem.