Our Service Reviews
I had two other plumbers give quotes of $1500, site unseen. I contacted this company. Was scheduled and appointment within 24 hours. A little late because of scheduling problems (understandable). Sergio was dressed appropriately for safety with the ...covid-19 pandemic. He was completely honest, professional and offered some great upgrades to improve my water & plumbing issues. Highly suggest and definitely will rehire in the future. Thanks!!
The service was professional, expert, clean and courteous. My technician Min was the best I have had work on my home.
ASHLEY CALLED TO LET US KNOW THAT ALAN WOULD BE RUNNIG A LITTLE LATER THAN SCHEDULED. HE WAS PROFESSIONAL, TOOK CARE OF THE AIR CONDITIONING SERVICE. ASHLEY FOLLOWED UP WITH OUR RESPONSE OF SATISFACTION AFTER THE SERVICE CALL. ALL WAS WELL DONE.
Gloria was great in getting me an appointment in an emergency.
I doubt I’ve ever seen a company move so quickly to improve an ancient A/C - heating system providing discounts to keep their crew working threw this Covid-19 pandemic. I’m impressed. As a long term Adedoo customer, I can attest to the integrity ...they bring to the plumbing and A/C industry. Thank you, Adedoo!
I had a good tech named Mathew Estrada. He did a good job,
Valerie was very helpful and super nice ! Kudos to her and the business!
We had a very positive experience. 1. We were informed by phone that the plumber was on his way. 2. The plumber was very professional in every way. 3. The problem was solved. 4. The price was very reasonable. If we have any other problems, we will ...certainly contact Adeedo! again. Thank you very much for the excellent service.
Sergio - and Adeedo - were absolute champions for us this morning. Sergio arrived during the appointed window, came with all of his own PPE (which is certainly a big concern of ours during Stay-at-Home orders), and went straight to work. He very quickly ...understood our kitchen faucet situation and made a few exceptionally timely suggestions for hardware to replace - namely one piece that literally snapped after we agreed to replace it. He's extremely knowledgeable, honest, and kind. It's difficult work and not only did he make it look easy but he did so with a positive attitude in unpleasant conditions (including helping us navigate the literal maze of shared pipes in our condo building). We had been loyal clients of Morganized Plumbing, but they merged with Adeedo and have clearly maintained quality and integrity. Thank you, Sergio and Adeedo!
I wanted a tankless water heater installed. Your technition, Eugene, came out to give me an estimate. The location was in an outside closet which before the Northridge earthquake housed a tank water heater and water softener. The place was a mess of ...copper piping and valving going everywhich way to two major areas of our home. I had purchased a Rinnai outdoor heater. Eugene pointed out the area was not compatible with an outdoor unit ;so, I had to order a replacement indoor unit. The installation of the Rinnai V75i with piping, venting and valving was beautifully and professionally accomplished!!!
Sergio, our tech, did a terrific job! He worked tirelessly to find the issue with our drain and was thorough in repairing it. He found another issue with our water pressure and made some recommendations about fixing it going forward so we don't burst ...our 60 year old pipes! He did a great job, was friendly, and made the experience as easy as possible. Would highly recommend!
Valarie was very good and was on top of all My requests, she was quick to address my needs . Alfonzo was a great technician and quickly look over my water heater and maded all the adjustments beeded to get my water heater up and running. I was able to ...get up to hot water again this morning. Thanks Adeedo
The Adeedo service person, Adam, was friendly, helpful, and professional. We will phone Adeedo when we need plumbing, heating, or AC service again.
The plumber did an excellent job in explaining the work required. He also did an excellent job
Min did a great job!
My first appointment was cancelled after the scheduled time. A new appointment was scheduled 2 days later, but the technician did not show up during the scheduled time. As I phoned, I was put on hold for quite a long time twice, and became more and more ...frustrated. I have been a longterm customer for many years and assumed after not making the first appointment that they would place me first on the rescheduled appointment, but that was not the case. This was not at all professional or responsive, very disappointing.
This company always does great work. Workers are prompt, efficient, and courteous.
Great service, Great technician-Rodrigo Melgoza. Quickly and efficiently he repaired the issue of no hot water in my bathroom shower and another issue of a running toilet, same bathroom. I am a very happy customer. He made sure that he kept me ...abreast of what he was doing and that I understood everything that was going on with the repairs. Rodrigo is very professional and considerate. Before starting the repairs he made sure that he had on all of the PPE(Personal Protective Equipment) required/necessary for the job.
Very happy with the service. Thank you again
We had a major water issue over Passover/Easter. The plumber arrived almost immediately, fixed the gushing toilet, and identified the larger issue of pressure in our pipes. He was very courteous and professional and all this in the middle of a pandemic.
I called adeedo on Thursday and from the office to the technician the best service I ever had thank you Jamie for taking care of my problem will only call adeedo not only a great technician but a great guy will never call anyone else
I am really impressed about this company , they explained everything really good came a the time and did the follow up, John explained what the options were at the time of the service and today I got a follow up call from a customer service (Érica) that ...make me feel and reassure that your company goes above and beyond my expectations
Showed up early, honored the price, fixed the problem and made valid recommendations.
Larry Suazo from Adeedo was so good and so honest and did such a great job at our house. I highly recommend Adeedo for their terrific service. Very professional
Very happy with this service.have used on multiple occasions.
Great service. Pleasant technicians, very capable. Cleaned up afterwards. I will use then again.
Yoni was our technician...he was excellent...in addition to fixing our plumbing problem...he was totally neat, cleaned up everything...and was incredibly polite...I highly recommend Adeedo and Yoni
Yony Vasquez once again did a great job. I always ask for him when I can.
Adam did a great job.
I’m very pleased with the service. Adam was very professional and respectful of “social distancing.” He did his job in an efficient manner. I also appreciate him taking the time to explain everything in detail.
We have used Adeedo on a regular basis and recently requested a service technician for an installation. Valerie in Customer service and all customer service personnel are always very helpful and polite. Our technician, Cole, was also very helpful. He ...explained everything, completed the work in a timely and thorough manner and left the wokrk area clean. Will definitely continue calling Adeedo when we need plumbing services.
I've exclusively used Adeedo for any plumbing needs over the last 18 years. Their work is always top notch and they stand behind their work. I had a great deal of work done recently and felt the price was fair for the amount of work done. Robert and ...Yony kept me updated throughout the project and coordinated around my work schedule. The onsite crew was very responsive to both my questions and requests. I highly recommend Adeedo.
Nim was very nice and courteous. He knows his craft and very professional. He is an asset to the company
Cole was professional and easy to work with. Thank you!
Jonathan came by promptly at the top of the hour within the 4-6pm window they allowed for. Wasting no time he quickly investigated our plumbing problem and was able to resolve our clog within 60 minutes! Very pleased with his prompt, professional service ...today. Keep up the great work!
Alexis Espinoza was very helpful
Super nice, polite, and informative.
Very good communication, on time, professional service.
Efran responded very quickly and professionally to our sewer/plumbing repair. His workers Marcos and Luna did a fantastic job digging a 7’ hole, repairing a faulty coupler and installing a new connection to correct a previous sewer line installation. ...Great job. Quick and professional within three hrs. Would definitely call them again and ask for Efran.
Adeedo! has consistently delivered awesome service from dispatch to the technicians. Min was professional, and ready to answer questions regarding the issue and service.
We are completely satisfied with Adeedo's service. Their technician Jonathan was knowledgeable, very hardworking, efficient, and he solved our problem completely. Thank you very much Jonathan! Thank you very much Gloria. Thank you all also for keeping ...us informed when your technician would arrive to get the job done.
Great service! Roland provided explanations of what was going on with my plumbing issues and also the best course of action to solve the problem.
Wonderful experience with Alex Ramos of Adeedo! 100% will call again for any plumbing issues. Knowledgable, determined to solve our issues.
Amazing service had American air stand Me up but adeedo made it out and fixed issue promptly. Thanks again Cio & Christopher! Hope this review goes noticed since yelp did not Allow me to post my review.
Jaime was very polite and professional and left everything clean. And pront to service my needs of replacing the toilet, and I just receive a customer service call to assure that I was satisfac with the services a Very good customer services, thank you
Min provides great and professional service. He is an expert in his field. I highly recommend!
Christopher was an outstanding technician who went above and beyond. When he arrived, we realized the ladder he had on hand wouldn't reach the roof, where the A/C unit was located. I figured we'd have to reschedule, which is a bit of a bummer but ...understandable - but Christopher went around the neighborhood until he found a ladder to borrow to reach! From there, he was able to quickly diagnose the issue and scheduled a follow up to present various options for replacement and repair. He even managed to get the unit working as is, despite its age and worn down nature. He also took a video that clearly showed the state the unit was in, and explained things in a clear way that listed out my options. Through it all, Chris was positive, chipper, kind, and honest. His easygoing nature built a rapport and trust, and I look forward to meeting his manager on Friday to go over options and make an informed decision on how to repair or replace the current unit. Adeedo, you are fortunate to have such an incredible asset on your team, and a such great brand ambassador!
Min was an outstanding service tech. He was clean,neat and professional.
Your employee Yony Vazquez is the reason Adeedo got the plumbing contract to fix my sewer line and update all of the 72 year old pipes under my house. He didn't just tell me what was wrong but took pictures of all of my corroded pipes. He sold me!!!
They really took care of us and the service technician was so kind and helpful!
Our master bathroom got clogged and for some crazy reason I got a txt from Adeedo mentioning their specials so I called them. Although their office was very unorganized their tech Jose V. made up for it.
Pending inspection, we are so pleased with everything. Min, out plumber, has been so great to work with. His professionalism, pleasant demeanor, and willingness to do what it takes to make sure we are satisfied customers has been top rate. We will ...absolutely call Adeedo! for future plumbing jobs
Min was very professional and an active listener. He checked out the issue and provided recommendations. He also provided me with his company's info to contact if had more issues. Thank you Min.
Excellent employees and plumber. If and when I need a plumber again, I know who to call!
Appointment scheduled between 2 & 4. Technician arrived at 4:15. Otherwise all was fine.
Today I required some plumbing help to cap off a gas line at my home. So I called my "goto" company I've been using for the past couple years, Adeedo (formerly Bill West). My assigned plumber was Cole and as has been the case in the past, Cole was very ...cordial and knowledgeable. He explained to me what needed to be done and completed the job efficiently. He was also very personable, which was a nice touch. As always, Adeedo was very reasonable in terms of pricing. The main reason I go back to Adeedo is because they have standards, policies and procedures in place for there services. So when you're quoted for a job, you know that the work being done, is pre-priced against a standard list of labor jobs that fit the service being performed. There's never any concern from a customer perspective, if the plumber is quoting you a price that's too high, based on how he/she feels that day. The other reason I like Adeedo is because they have a central office that fields and statuses customer calls, as they follow up with any concerns that you may need to bring up. A well run plumbing company which provides great plumbing services and customer service, which are a direct result of their willingness to implemented good company practices.
Min showed up on time, descaled our tankless heater, explained all steps and cleaned up area before leaving, very professional. will definitely use this company again as need arises.
We used Bill West Plumbing for years and years, and when it was purchased by Adeedo, we simply went with this change. Our experience with Adeedo has been less than stellar, not in terms of the work they are contracted to do for us but, rather in the ...policies of the company. We have consistently found the technicians to be excellent, but the company consistently upsells solutions to the extent of exaggerating problems and then recommending very expensive fixes. The house is very old and does have some old pipes that have needed to be replaced. However, second opinions have very often provided solutions that are not as extreme as Adeedo's. The recent experience is with the heater for the house, which is 15 years old (not too old for the type of unit). The technician found some problems that became larger suddenly (in the company's recommendation) - from a couple of parts need to be replaced to the need for a new unit. We consulted with another company, and they entirely disagreed - they did not find the rust and cracks that Adeedo said existed! They recommended that the gas company come and check for CO leakage and that the unit could use a cleaning. Otherwise, all was fine. Gas Company said there was a small CO leak and fixed it on the spot (a matter of tightening a screw, apparently). Again, this is not the first time exaggerated problems and solutions were provided by Adeedo. I caution anybody using them to get a second opinion!!! We went to Aeris and are very pleased.
We arranged our appointment quickly and they followed up to let me know when my service technician was on his way. Both technicians were pleasant and knowledgeable and performed their services promptly. They both kept me informed of their progress and ...showed me how things were performing at optimal standards.
Kris came exactly in the window that was quoted and he went straight to fixing the problem, as well as giving me a lot of information about how to avoid future problems. Also, the receptionist who helped me make the appointment was friendly and helpful ...as well. Perfect experience.
Brian, the technician, was great. Courteous, informative, and wore booties to protect our floors. Then Dan came to price the replacement of our forced air unit. He was very knowledgeable. However, the price was more than twice the estimate from a ...competitor. So we cancelled the work to be done by Adeedo. Email and phone messages have not had replies.
I’ve been using this company for years. Which says a lot. I have never been unhappy with any of their work. Every technician are extremely nice and great at their job!
Yony did a great job. Very professional, he communicated everything very clearly.
Valerie on the phone and John, the technician, both did great jobs! John quickly cleared a clogged bathroom sink and fixed the leaky trap underneath. Definitely my first and only call for plumbing needs.
Did all the work professionally
I have had good experiences with Adeedo. They have been available in a reasonable time when I have needed them and their reps have been on time and efficient. I recommend them.
The plumber did a great job. I needed service in both bathrooms, he was efficient, kept letting me know what he was doing and for the parts he didn’t have in his truck he went to the local Home Depot so the job could be completed today.
No one likes it when there heater isn’t working especially in the freezing cold. Well Mr. Wilconson made this whole process much smoother than expected. He is an exceptional worker. Thanks again Chris Wilconson thanks to you my family can stay warm ...during this cold time
The technician Christopher that was at my home was very polite and well knowledged about the problem with my furnace ,he was very helpful! I really didn't want to have to get a new unit, but after a few hours of trying to get my old unit to work ...,Christopher adviced me to look into getting a new unit due to how old my unit was and unsafe it was at this point. I feel I got a fair price, and I felt very comfortable with him in my home! Very nice young man ,he really knows what he's doing!
Update - Erica from Adeedo followed up and made it right by sending Technician within days to perform scheduled maintenance without charge. Thank you. They had to rescheduled my initial maintenance appointment as they don't do maintenance calls on ...the weekend. Second appointment they never showed up, received a call stating they got busy and will come out and do the maintenance for free. Third appointment technician was late and showed up to our door around 430pm. We unfortunately missed him and received an email stating service was completed. Not sure what's going on at Adeedo but as Jack Stephen service and prices were always great.
I have used Adeedo Plumbing on several occasions, but I have never received the type of customer service Yony Vasquez provided. He was very polite and professional. Took the time to listen to my concerns and didn’t rush. Yony explained thoroughly what ...the problem was and provided a solution. I didn’t feel like he was running a game and trying to make a dollar. Outstanding customer service.
Hello, Kyle my Adee Do! Plumber just unstopped my kitchen sink, explained everything that he was doing. He gave me a price estimate on my other plumbing needs and he acted like he was not in a hurry, but gave me his full attention. I want Kyle to me my ...personal Plumber!!!! Excellent Service!!!!
What an outstanding experience with Adeedo plumbing! Kelli, the dispatcher, finally made it all happen. I was frustrated and ready to leave Adeedo! She worked miracles, and took care of everything. She is special! Hold onto her! My technician Cole ...was great to work with. They were both patient, attentive and made sure they were giving the absolute best service they could. I will only be using Adeedo from now on!
The work was quickly done to my satisfaction and the service guy was right on time. Thank you!
a shout out to: VALERIE, AMY.. for Setting up and following through With my appointment, for JONATHAN, Who did the plumbing work, and KEN, who is doing the patching and stucco Work. ADEEDO has proved to me That they will always be the plumbing Company I ...will be calling.
He was on time and did what he said he would do. I am happy.
I really appreciate the expertise of the technician who was also very friendly and accommodating. He got our gas-powered wall heater up and running in less than an hour!
Lawrence, Cisco, Jaime, Junior, and Russell were the best. They were professional, courteous, and just enjoyable to be around.
Adan Guiterrez is one of the best plumbers (or anything) that we have had the pleasure of having work in our house on our Plumbing. He was friendly, aware, quick - in fact all facets of the job, he did very well. We will most certainly call upon his ...services for our needs in the future.
Had a great experience today....ADEE DO Almost forgot the best part Roland...... A delightful young plumber who came to Ms Unas house took care of business and spoke welll..We loved Roland...HAPPY HOLIDAYS
Ahmad Shakur, my serviceperson, did an outstanding job. He solved the problem quickly and efficiently He was really invested in doing an excellent job and over and above completing the job he asked if I had any other plumbing issues. Even though I did ...not have any other problems I was pleased that he had asked. Totally positive experience
The plumber arrived at 9:30 am I explained what I wanted to be done. He gathered his tools and the parts needed and then explained the costs for the work, I agreed and he did the work and cleaned up the debris before he left, the whole process took ...about 3 hours. I am totally satisfied with the project.