FAQ’s

What is your location?

Check out our full service area here! We have service locations in Los Angeles County, West Los Angeles, Los Angeles Metro, Orange County, San Bernardino County, San Gabriel Valley and San Fernando Valley.
For payments, please mail to:

Adeedo! Plumbing, Heating, & Air
8599 Venice Blvd.
Los Angeles, CA 90034

I cleaned my air conditioner’s coils, but still no cold air. Now what?

A dirty coil can be the cause of a unit not being able to blow cold air, so cleaning the coil was the proper thing to do. (Keeping the coils clean is very important for efficient operation.) Now that it is clean, and still not operating properly, it could be almost anything, from something as simple as being low on freon, to something more complicated. It is definitely time to call for service at this point.

I see water on the ceiling when the A/C runs. What’s going on?

More than likely, your air conditioner’s condensation line or pan is plugged and needs to be cleaned and serviced. We happen to know a company that can take care of that for you…

What is the MOST efficient way to cool a house? Do we open all the vents, but close the doors or close the vents in rooms where we’ve also closed the doors?

Actually, despite how logical it sounds, it’s a bad practice to close vents in unused rooms thinking it saves energy. Doing that can actually waste more energy than operating your system normally. Here’s why: The added pressure from closing a vent can cause air leaks to appear in your system, creating immediate and long-term energy waste. To answer your first question, the most efficient way to cool a house is to be sure your A/C unit is operating as designed. Units need to be serviced on an annual basis, at the very least. Checking freon levels, cleaning the coils, and other associated maintenance will save you money on your utility bills. If your unit is old, consider installing a new unit, which would be more efficient and also reduce your utility bills.

My gas heater seems to cycle wrong, going on and off repeatedly. What can I do to fix it?

Without checking the unit it is not possible to know exactly what the problem is. It could be a simple matter of adjusting the heat anticipator on the gas valve and thermostat, or it could be a problem with one of the controls such as the fan or limit switch. Our technicians can resolve this problem. Give us a call and let us take care of this for you!

I have a gas leak from pipes under my house. The gas company turned off my service and told me to get a service company to repair the pipes. How much do you charge for checking the leak, and replacing the pipes?

There is no way to estimate what the cost would be to find and repair a gas leak without making an on-site visit. Gas leaks can be simple or quite difficult to locate depending on whether the leak is above or below ground, as well as the severity of the leak. Call us and let us get out there to give you a free estimate.

When a wall-furnace thermostat gas valve fails to operate smoothly, is it possible to rebuild it or does it need replacing?

If, in fact, the problem is due to the thermostat, it is usually best to replace it. Thermostats are sensitive and, other than minor calibration, replacement is really the best option. Often times though, what appears to be a thermostat problem, may be something else. Our technicians will come out and check the entire unit to ensure it operates properly.

Do you clear outside area drains?

Yes, we clear area drains either by using a snake, or if there is an accumulation of dirt and debris, we may have to hydro jet the line.

Do you install tankless water heaters?

Yes, we do. Tankless water heaters have been used in other countries for many years and are becoming more and more popular here. They are more expensive to install than a “tank type” water heater for several reasons. The units themselves are considerably more expensive, the installation can require increases in the size of the gas line, they do not vent the same as tank heaters so the venting needs to be changed, and the piping configuration will also need to be changed. The advantages are that they take up less space, and if sized properly they do not run out of hot water. And that could be very important if you’re the one in the shower when there’s no more hot water.

Do you install trenchless sewer systems?

Yes, we install trenchless sewer systems. There are several types, the most popular currently is “lining” where a fiberglass type material is installed in the existing line to repair problems such as root infestation.

Trenchless systems have their advantages, and in some situations do actually save money. Examples of where they make a lot of sense would be if the existing sewer runs under expensive landscaping, patios, or driveways. Another example would be if the problem with the line is in the street, which in most cases is still your responsibility, but very expensive to replace.

We do both trenchless and full replacements of sewer lines and can handle any problem you have.

Do you sell water purification systems?

Yes, we install trenchless sewer systems. There are several types, the most popular currently is “lining” where a fiberglass type material is installed in the existing line to repair problems such as root infestation.

Yes, we do sell and install water purification systems. Whether it’s a whole-house system or a unit for mounting on the kitchen sink, we can provide you with a system to address your water purification needs. The purification capabilities of these systems far exceed that of bottled water. Call us if you have more questions!

We do both trenchless and full replacements of sewer lines and can handle any problem you have.

The drains are backed up in my toilet and bathtub. What’s happening?

This is a definite indication of a main sewer stoppage. Whenever the main sewer line is blocked, the waste water will back up into the lowest fixtures, which is almost always the toilet and bathtub/shower. It may appear that they are the problem, but the problem is the main sewer. Along with other services, Adeedo! specializes in clearing drains and sewer stoppages, so if you need us to help, we’re here for you.

Every time I turn on the water to my lavatory sink, I smell an odor. What is causing this?

A perceived odor of rotten eggs or sewage in the water is usually caused by sewer gases forming in the household drain. These gases are formed by bacteria that live on food, soap, hair, and other organic matter in the drain. These gases are heavier than air and remain in the drain until the water is turned on. As the water runs down the drain, the gases are expelled into the atmosphere around the sink. It is natural to associate these odors with the water because they are observed only when the water is turned on. To eliminate this problem, the bacteria in the drain must be killed. This process is called disinfecting the drain and is outlined in the following steps.

Caution: Do not mix any drain cleaners or detergents with bleach, as certain combinations can create toxic fumes.

  1. Run the cold water for about 15 seconds into the drain to be disinfected, then turn the water off.
  2. Pour approximately one to two cups of liquid chlorine bleach (laundry bleach) down the drain where odor is present.
  3. Pour the bleach slowly around the edges of the drain so that it runs down the sides of the drain. Caution: bleach can cause eye damage, skin irritation, and can damage clothing. BE CAREFUL!
  4. Allow the bleach to remain in the drain for 10 minutes. Caution: prolonged contact with metals may cause pitting and/or discoloration.
  5. After 10 minutes, run the hot water into the drain for a minute or two to flush out the bleach.

This procedure may need to be repeated if the odor returns. Good luck!

Every time I flush my toilet a small amount of water seeps out of the base of the toilet onto the floor. What’s happening?

The most likely cause would be a bad seal, requiring the toilet to need to be reset. All toilets use a wax ring to seal the toilet to the floor. Sometimes the seal breaks, either due to age, a stoppage causing back pressure, or from movement. It is also possible that the toilet has a crack in it, but it is more likely the toilet needs to be reset. We’re happy to take care of this for you, just give us a call.

How do you adjust the water pressure in a public restroom urinal?

The flush valves all have shut-offs, but normally they are in the full on position. The length of the flush can be adjusted by turning the diaphragm, which is located inside the flush valve.

How long does it take to replace a broken pipe in a bedroom?

This depends on where the pipe is leaking, and whether the pipe is galvanized or copper. It really isn’t possible to determine how long it will take, as the location and the condition of the existing pipe affects how quickly it can be repaired. (And this is true for any room.) We’re happy to come out, take a look, and give you a free estimate.

Why does my garbage disposal hum, but has stopped working?

Large quantities of food or foreign objects may have stopped up your disposal. Here are a few quick tips that you may want to try first: try pressing the reset button located on the bottom of the disposer. If this doesn’t work, TURN OFF the power switch and shine a flashlight into the drain to look for a foreign object. If there is something there, remove the item with pliers or a grasping tool. NEVER put your hand inside a disposal. Your disposal may have a hex key jam-clearing tool that is most often located either under the sink or taped to the disposal. Check for a slot at the bottom of the disposer where the tool can be inserted and turned back and forth to clear the jam. If you’re not comfortable doing any of this, we can come out and repair or replace your disposal in no time. Good luck!

How much will it cost to replace the water pressure regulator?

It depends on size and installation factors. We can give you a free estimate to determine exactly what it will cost to replace yours without any obligation on your part.

I have a 50-gallon water heater that is about two years old, and I believe the pressure relief valve may be bad. What can I do?

This is not uncommon. It is either faulty valve or there is a problem with the temperature or pressure in the water heater itself. We’re happy to come out and assess your water heater and, if necessary, provide you with a free estimate to fix it.

I have a tub/shower. I have good water pressure from the tub spout, but no pressure from the shower head. What can I do?

It would seem that you have a low-flow shower head, which greatly reduces the volume of water for water conservation reasons. If you want us to come out and check it for you, we’re happy to do that.

I have an odor coming from my garbage disposal. What can I do to eliminate it?

Over time, food particles may accumulate in the grind chamber and baffle of your disposal, and an odor is usually a sign of grease and food buildup. This buildup can be caused by insufficient water flow during and after disposer use. To clean the disposer, try this: Place the stopper in your sink opening and fill your sink halfway with warm water, then mix ¼ cup baking soda with the water. Turn your disposal on and remove the stopper from the sink at same time to wash away loose particles. This should solve the problem, but if an odor can still be detected after this process, it may be possible that there is debris under the splash guard. Turn off and disconnect the power to the disposal, and clean the underside of this area with a scouring pad. Repeat cleaning the unit with baking soda and water, and for good measure, grind up a lemon to ensure a fresh scent. Good luck!

My shower head and faucet aerators have an unsightly white substance around the area where the water comes out. Is there a way to easily remove this?

The unsightly buildup is mineral deposits, which can be removed by soaking the shower head and aerators in vinegar over night. In the morning, use an old toothbrush to scrub off the remaining deposits. If you do not want to remove your shower head to soak it, fill a plastic bag with a cup of vinegar and place it over the shower head, using a twist-tie to hold it in place. Good luck!

My water heater is leaking from the drain. Could this be a bad o-ring or a defective drain?

If the tank itself is not leaking, there are two areas that can sometimes leak. The first is from the temperature and pressure relief valve located on the top area of the water heater. It can leak because of a bad relief valve or it could be an indication of excessive temperature or pressure. The second area is from the water heater drain itself. Both can be repaired, and the cost associated must be weighed against how much useful life is left for the water heater. We’re happy to come out and assess the issue and, if needed, give you a free estimate for repair or replacement.

My water pressure is fine throughout the house except for one faucet. What could be wrong?

There are several possibilities that could cause this. The first thing you should verify is that the shut-off valves that serve this faucet are not partially closed. If they are fully open, the next thing you should do is to remove the aerator from the faucet and then see if your water pressure returns. If it does, clean the aerator, which has become clogged with dirt and debris. Hopefully these steps will resolve the problem. If, however, the problem still exists, it may be due to a blockage in the water pipe and that will most likely require our services to resolve. We can provide a free estimate for you.

Can I repair a frozen water shut-off valve?

Hate to tell you this, but a shut-off valve that is frozen and won’t turn needs to be replaced. We know a company who can help…

The water pressure in my house is very low. What do I do?

If the water pressure is low in the entire house, the first thing to check is to be certain that the main shut-off valve is in the full open position. If you have galvanized pipes, you may need to repipe the house with copper to eliminate the problem. We do repiping. and provide free estimates.

We are thinking of repiping our home. How long is your warranty?

We warranty our copper repipes for five years. We have been in business for over 65 years, so there is little doubt that if a problem develops requiring warranty service, we will be here to honor the warranty we gave you. You will find companies that offer “Lifetime Warranties,” but what good is a warranty if the company is not in business to honor it? Contractors have a high rate of failure, and we ask you to consider what is more important to you: A five-year warranty from a company with a 65+-year track record, or a lifetime warranty from a contractor who hopes he will be in business next year?

What do I do if the kitchen sink is plugged and water comes up on either side?

One thing not to do is to use caustic drain openers in a garbage disposal as it may damage the unit. It sounds as if the line is clogged, either in the line itself or in the pipes under the sink. It will require the drain to be cleared, which we can certainly help you with.

When I wash a load of clothes, the tank eventually has to drain. Instead of going through the pipe, the water ends up on the floor. Is it possible for the drain to be clogged? If so, what can I do to make sure this does not continue to occur?

Washing machines discharge a large volume of water and can overload a drain that is partially blocked or clogged. The drain should be cleaned and once it is, unless it is undersized, it should be able to accommodate the water discharged from the washer without backing up.

When is it a good time to repipe the whole house?

If you are having problems with leaks or low water pressure and the pipes are galvanized, it is time to repipe, using copper pipe. There really is never a bad time to repipe, as it is a selling point when you sell your home. The sooner you repipe, the sooner you can enjoy the benefits.

Do you detect gas leaks?

Yes, we detect and repair gas leaks. If you suspect you may have a gas leak, don’t wait to call us; this could become a dangerous situation.

How do I see the Adee commercials?

That’s part of our strong legacy! If you stay up late enough, and watch Channel 2, you will see them! Thanks for asking.

What address can I mail my payment to?

All payments should be sent to our main office at the following address:

Adeedo! Plumbing, Heating, & Air
8599 Venice Blvd.
Los Angeles, CA 90034